1. 1. Shipping Range
      We offer shipping services to customers worldwide. Please note that some remote areas may not be within our delivery range. For these areas, you may need to contact customer service to confirm delivery availability.

1. 1. Shipping Costs
      Shipping costs are calculated based on the weight, size and delivery address of your order. You can view the details of shipping costs during checkout

1. 1. Processing Time
      Order processing time is usually 1-2 business days. Please note that this does not include weekends and public holidays. Once your order is processed, you will receive an email with a tracking number.

1. 1. Delivery Time
      Delivery time depends on your delivery address and the shipping method you choose. Generally, standard delivery time is 5-7 business days and fast delivery time is 2-3 business days. The specific delivery time will be estimated during checkout.

1. 1. Tracking Orders
      You can track your order through your account page or the tracking number we provide. Once your order is shipped, you will receive an email with tracking information. Please visit our order tracking page to check the status of your order.

1. 1. Delivery Issues
      If your order does not arrive within the estimated delivery time, or the goods you received are damaged or missing, please contact customer service immediately. We will do our best to resolve any shipping issues and assist you with returns and exchanges.

1. 1. Recipient Responsibilities
      When signing for the package, please carefully inspect the packaging and the goods. If you find any damage or missing items, please note them immediately when signing for them and contact the delivery company. After signing for them, we will not be responsible for problems that occur during transportation.

1. 1. Modify the delivery address
      If you need to change the delivery address, please contact customer service as soon as possible. We can help you modify the delivery address before the order is processed. Once the order is shipped, address changes cannot be processed.

1. 1. Overseas Orders
      For international orders, you may be required to pay additional customs duties and import taxes. These charges are borne by the recipient. We cannot estimate or control these charges, and it is recommended that you consult the relevant customs regulations before placing an order.